Fred factor
principles of the
fred factor
what is
the fred
factor?
We at Commercial Collection Corp. of NY are proud to practice the principles of the Fred Factor. If you’re asking yourself, “What is the Fred Factor?”—we’re delighted to introduce you to the international bestselling book by author and motivational speaker Mark Sanborn.
The Fred Factor emphasizes the simple things we can do to enhance not only our jobs but also our personal lives. It encourages you to appreciate and enjoy life more by helping yourself and everyone you come in contact with.
Embracing
Fred’s Principles
Fred is an ordinary guy with an ordinary job as a postal worker. What sets him apart is his passion for his work and his unwavering commitment to giving his customers the best service possible.
Unfortunately, there are far too few Freds in the world. At CCC of NY, each of us strives to be a Fred—to make a difference by showing real concern for others, delivering superior service, and, most importantly, doing it all with a smile.
At CCC of NY, we:
Make a tangible difference
every day.
Build stronger
relationships.
Create real value for others.
Constantly reinvent
ourselves.
If you notice someone at CCC of NY demonstrating these principles, tell us!
We want to recognize and thank them for their dedication to great customer
care—because as our customer, you deserve it.