Third-Party
Collection Service
Explore Our Full Suite of Third-Party Collection Services to
Optimize Your Results.
Collection Service
Combining experienced
collection agents with
curated service
CCC of NY believes that extraordinary service and proven results are the keys to a successful partnership. We understand that effective debt collection requires more than just expertise—it demands a commitment to excellence and innovation. That’s why we prioritize extraordinary service, blending years of industry knowledge with proven methods to deliver consistent, reliable results.
Our third-party collection services are tailored to each client’s unique goals, ensuring efficient solutions for recovering overdue accounts, maintaining client relationships, and handling complex cases.
Our Approach
to Collections
At CCC of NY, our approach combines professionalism, expertise, and a commitment to exceptional customer service to ensure the best results for our clients.
Our results-driven approach and dedication to service excellence make us a trusted partner for all your collection needs. Let us help you achieve the outcomes you deserve.
Focused on providing unprecedented Client service and results
At CCC of NY, we understand that quality client service helps to drive successful results. We combine our knowledgeable commercial debt collection experience with client service principles that we strictly adhere to. We’re always training, brainstorming, and building to ensure that we’re providing the best service possible!
PERFORMANCE BASED FEES
CCC of NY offer contingency based fees. This means that we’re not paid just for our efforts. There is a fee charged ONLY when payment is received. If we recommend an account go to legal, we will advise you of the costs and let you make the decision. We strive to provide transparency and clarity in our fee structure.
Service
Features and Capabilities
At CCC of NY, we offer a comprehensive range of features and capabilities designed to deliver exceptional results and
meet the unique needs of our clients.
Dedicated success team
CCC of NY provides each of our clients a dedicated Success Team to ensure accountability and to simplify communication.
Peace of Mind
Safeguarding your business against cyber threats and operational disruptions is not optional it’s critical. We are committed to providing robust data security measures and business continuity plans that ensure your organization remains secure and resilient, even in the face of unexpected challenges.
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u.s. based corporate office
All third-party collection services are managed through our corporate headquarters located outside Buffalo, NY ensuring:
- Compliance: Our onsite collection management team conducts routine monitoring, training and coaching.
- Consistency: With one central decision making location, CCC of NY has positioned itself to deliver quality service in a consistent manner.
- Communication: Centralized management enables efficient, clear communication between collection agents, Client Relationship team members and Leadership.
global coverage
CCC of NY offers robust collection programs throughout North America as well as overseas. Our dedicated International Collection unit, acts in compliance with North American and International collection law. International Collection talent is fluent in the languages our debtors speak and are proficient in advanced technology such as language lines and AI to clearly communicate a balance owed as well as effectively persuading foreign debtors to resolve their past due balances. Whether your debtor is across the street or around the globe, CCC of NY can assist you in recovery.
A Customized Client Service Experience
Placement Options
While most clients prefer to submit accounts directly through email, CCC of NY also offers: FTP/SFTP, API Integration with third-party AR software or client’s systems as well as convenient placement options through our Client Access portal.
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Measure Our Performance
CCC of NY offers refined reporting options designed to deliver meaningful data without all the fluff. During onboarding, your dedicated Success Team will work with you to determine the reporting format and delivery frequency that makes sense for your organization.
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Accounting
With options for Net, Gross, Split and Offset invoicing, as well as monthly statement invoicing, CCC of NY makes it easy to do business with us.
Collection Approach
During onboarding, your dedicated Success Team will discuss your concerns, objectives and any additional factors that your company would like us to be aware of as we work your account or portfolio. We will then suggest the best approach and treatment cycle for your accounts. Whether you’re looking to maintain customers, keep a positive image in the marketplace or take a more aggressive approach, CCC of NY will partner with you and your team to implement the professional approach that works best for your organization.
Ready to
Learn More?
We’re here to help you navigate the complexities of debt collection with a partner-focused approach. Whether you’re looking for efficient solutions or expert advice, CCC of NY is your trusted choice.
To learn more about our third party collection services:
